Quality Management System Policy

At Merkoteks Textile, we position quality at the core of all our operations and adopt customer satisfaction, sustainable production, and continuous improvement as our primary priorities. In line with our commitment to reliable and high-quality production in accordance with international standards, we ensure effective management of all our processes.

The core principles of our quality policy are as follows:

• As Merkoteks Textile, we aim to provide products that meet customer expectations and comply with legal requirements. All our activities are carried out in accordance with the ISO 9001:2015 Quality Management System.

• Our understanding of quality is based on customer focus, process management, and continuous improvement. We regularly monitor and improve all our processes from production to shipment.

• We consider employee participation and competence as key factors of our quality success and support training and development activities. By working in cooperation with our suppliers, we maintain our quality standards throughout the supply chain.

• We are aware of the impacts of climate change on the environment and our business processes. Accordingly, we aim to use resources efficiently, reduce our environmental impact, and support sustainable production.

• We take customer feedback into consideration, analyze any nonconformities, and implement necessary improvements to prevent recurrence. Our top management is committed to providing all necessary resources to ensure the effectiveness and continuous improvement of the quality management system.